Refund Policy
Effective Date: January 18, 2026 · Last updated: August 2026
This policy applies to Sakar Pro subscriptions and Sakar Practice software purchases. International card payments may be processed by Paddle as Merchant of Record.
1. Sakar Pro Subscriptions
- Before activation: Full refund available if access has not been granted.
- Within 7 days of activation: Full refund available if less than 20% of Pro usage has been consumed.
- After 7 days or substantial use: Subscriptions are non-refundable unless required by law or Paddle policy.
2. Duplicate or Failed Payments
If you are charged more than once for the same subscription due to a technical error, we will help resolve the duplicate charge with Paddle or refund it where applicable.
3. How to Request a Refund
Email academic.sakar@gmail.com with your registered email, plan, payment date, and reason.
We aim to respond within 2 business days.